Every question you have, answered before the call
We are headquartered in New Delhi and most of our clients are not. That raises four fair questions — who will I actually talk to, will our hours overlap, is my data safe, and what does this really cost. Most agencies wait for the sales call to answer them. We would rather you decide with the facts in front of you.
The honest argument for outsourcing to us — what you gain, what it costs, and what you give up.
Pod, dedicated specialist, white-label or fixed-scope project — and how to tell which one fits.
The overlap window we staff for each market, stated plainly — including where the overlap is genuinely hard.
Side-by-side rates in your currency, and a straight answer on why the gap exists.
Pay in your own currency by bank transfer or card, plus the tax paperwork your finance team will ask for.
Data processing agreements, access control, IP assignment and GDPR posture.
Channels, response times, escalation path and reporting cadence — written down, not implied.
Week by week, what happens after you sign — so the decision carries less risk.